Tamar Communications: An honest review 2025
When running a business, there’s so many different aspects to keep track of, particularly in the realm of communications, whether it’s the right technology, the human components, or a combination of the two.
Communications are crucial for customer support and sales, and this is where something like choosing a virtual phone number provider may not have been low on your list of priorities, but it is absolutely pivotal for businesses that want to project a business presence without purchasing complex on-premise phone systems.
Tamar Telecommunications positions itself squarely within that gap to make small teams look and sound more professional. Let’s show you everything you need to know about them.
What is Tamar Telecommunications?
Tamar Telecommunications is a UK-based telecoms provider specialising in virtual business numbers, including local geographic numbers, 0800 freephone and 03 non-geographic options. Rather than installing a physical line, you can route calls to your existing mobiles, landlines or VoIP setups. This means you get a professional contact point that can move with you as your business grows or if you have a remote working team.
The company has been operating for over 20 years from its Plymouth base and focuses heavily on small business needs with a 100% UK-based system. Its cloud-based services come bundled with call features that aim to improve inbound management without in-house telecoms expertise.
Key features
Tamar Telecommunications stands out by packing over 10 free features into every virtual number, including scalable VoIP and premium options. Many competitors charge extra for what are now basic expectations, but Tamar builds multiple call management tools into its core offering that help you answer more calls the first time and reduce missed opportunities.
Free features included with every number include:
- Control panel and app providing 24/7 online management via a simple dashboard and mobile app.
- Voicemail with custom greetings and email notifications from missed calls.
- Welcome announcements to set a polished tone.
- WhatsApp Business integration.
- Hunt groups where you can ring multiple devices simultaneously or sequentially.
- Timed diverts, such as routing calls to voicemail after hours.
- Call stats on inbound volume and answer rates, and more.
- Holiday settings for bank holidays or closures.
- Number porting, where you can bring your existing number over for free and add Tamar’s features.
Pros of Tamar Telecommunications
A Strong Fit for Small UK Businesses
Tamar focuses on helping smaller organisations access features that used to be reserved for larger enterprises. If you are a solo business owner, growing startup, or local business looking for a professional image, the ability to choose local or national numbers and manage them in the cloud can make a big difference.
Simple, Transparent Setup and Pricing
It’s very easy to choose a number, understand the costs and get up and running. There’s clear information on the website, and quick confirmations reduce friction, making it helpful if you are setting up your first business number alongside everything else necessary to launch.
Helpful and Human Customer Support
Independent reviews highlight the prompt, friendly and patient customer service when there’s questions or need help with features. For non-technical people, having access to a team that can walk through things like call routing or voicemail options step by step can make a big difference between using the system effectively and leaving valuable features unused.
Feature-Rich Numbers Without Complexity
Tamar’s virtual numbers come with a range of included features, such as call routing options and voicemail, that would traditionally require more complex phone systems. This allows small businesses to benefit from professional call flows as well as better responsiveness without having to invest in hardware or specialist consultants.
It Supports the Customer Experience
Delivering strong customer service in a digital-first world is still about a well-managed presence on the phone. If you can route calls efficiently and present a consistent business number, Tamar Communications will support this so you can provide responsive and reliable customer support.
Cons of Tamar Telecommunications
There are minor drawbacks to be aware of, including the online dashboard or portal could be more intuitive. Although the system works well once it’s configured, there are certain parts of the interface that may be a little less user-friendly when compared to newer SaaS tools, particularly if you are used to modern app designs.
Although the pricing is generally fair and competitive, it all depends on how small your business is in relation to what your budget can extend to. However, many customers feel the combination of service quality, reliability and inclusive features can justify the costs, but if you are operating as a microbusiness with a focus on every single penny, Tamar may not always be the absolute cheapest option.
Who Tamar Communications is best for
Tamar Communications works incredibly well for various professionals, including:
- Freelancers and consultants who want a professional business number they can route to their mobile while also keeping personal and work calls separate.
- New startups and small businesses that need local or national numbers quickly without installing lines or purchasing complex phone systems.
- Multi-site or franchise operations that want to manage multiple numbers through a single provider and maintain consistent branding and call handling.
- Growing teams that need flexible call routing as staff work remotely, part-time or on different schedules without constantly reconfiguring physical phones.
If your operation is already running a full communications platform, Tamar may be less of a fit, as you may prefer more tightly integrated enterprise solutions. However, for the vast majority of small UK businesses that want a reliable professional phone number with solid support, Tamar Communications is a very positive solution.
Final verdict
Overall, Tamar Telecommunications is very solid due to various factors, including high levels of customer satisfaction and ongoing support. The service is designed with small UK businesses in mind, making it straightforward to obtain local or non-geographic numbers and manage calls in a flexible cloud-based way.
If you’re looking for a practical and reliable way to give your business a professional phone presence without dealing with a complex telecoms setup, Tamar Telecommunications is worth considering and can put you in a very strong position with every aspect of your communication.
