Six red flags that make your business un-sellable

With retirement on the horizon for millions of business owners, a wave of companies is about to hit the market. The newest State of Owner Readiness Generational National Report 2025 reveals that 58% of Baby Boomers plan to sell their business within the next five years. 

But according to Andrew Markou, Co-owner and CEO of BusinessesForSale.com, a global online marketplace connecting business buyers and sellers across 130+ countries, many of these businesses simply aren’t sellable in their current state.

With so many businesses entering the market soon, it’s vital to avoid key red flags if you want to secure a strong sale price. Today’s buyers, especially younger generations and private equity firms, demand operational clarity, healthy finances, and low-risk transitions.

Six red flags that kill business sales

Owners often make the mistake of assuming their business is sellable simply because it’s profitable. However, internal weaknesses can instantly kill deals. Here are six red flags that make a business unsellable, and what buyers are really looking for.

1. Overdependence On The Owner

When a business revolves entirely around its founder, buyers see a ticking time bomb. If the owner is the only person who knows how to run operations, manage key client relationships, or make important decisions, the business has no value without them.

Buyers aren’t purchasing a job for themselves, but investing in a system that works independently. If there’s no successor, no documented systems, and the business would collapse the moment the founder steps away, it’s essentially unsellable.

This red flag appears in businesses where the owner handles everything from sales to supplier negotiations. Without a management team or clear succession plan, buyers know they’re inheriting a house of cards.

2. Disorganised Or Incomplete Financials

Nothing sends buyers running faster than messy books. If financial records are incomplete, inconsistent, or impossible to verify, the deal is usually dead before it starts.

Buyers need to see clean profit and loss statements, balance sheets, tax returns, and cash flow records for at least the past three years. Without this transparency, they can’t accurately value the business or secure financing.

Buyers walk away if books aren’t clean, clear, and verifiable. Even if the business is genuinely profitable, disorganised financials create the impression that something is being hidden.

Working with a professional accountant to organise and audit financial records well before listing is non-negotiable in today’s market.

3. Customer Concentration Risk

When too much revenue comes from one or two major clients, the business becomes incredibly fragile. If those clients leave, the entire operation could collapse overnight.

Buyers view customer concentration as one of the highest-risk factors. They want to see a diversified customer base where no single client represents more than 10-15% of total revenue.

If your business depends on two major contracts, buyers will assume those relationships are tied to you personally and may not transfer. That makes the business a risky investment.

Companies with broad customer bases are far more attractive because they demonstrate stability and resilience.

4. Weak Or Undocumented Processes

Businesses that run on the owner’s instincts rather than documented systems are nearly impossible to transfer. Without standard operating procedures (SOPs), automation, or scalable operations, the new owner has no roadmap for success.

Buyers want to see how the business actually operates day-to-day. If there are no written processes, no employee handbooks, and no operational manuals, they’re left guessing how to replicate your results.

Modern buyers, particularly private equity firms and younger entrepreneurs, prioritise businesses with clear workflows, documented processes, and technology infrastructure that supports growth.

5. High Staff Turnover Or Cultural Instability

A revolving door of employees signals deeper problems. High turnover increases costs, disrupts operations, and suggests poor management or a toxic workplace culture.

Buyers avoid inheriting HR chaos. They want to see stable teams, low turnover rates, and positive employee satisfaction. If key employees are planning to leave after the sale, the business loses significant value.

Cultural instability can destroy a deal. Buyers need confidence that the team will stay and continue driving results after the transition.

Conducting employee surveys and addressing workplace issues before listing can make a significant difference in how buyers perceive the business.

6. Declining Or Inconsistent Revenue Trends

Buyers invest in growth potential, not declining assets. If revenue has been falling or fluctuating wildly year over year, it raises serious questions about market demand, competitive positioning, and operational effectiveness.

A clear growth story backed by data is what attracts serious buyers and commands premium valuations. Even if recent years have been challenging, owners need to demonstrate a plan for stabilisation and future growth.

No clear growth story lowers value and buyer confidence. Buyers want to see upward trends or at least consistency with a credible strategy for expansion.

Fixing revenue issues before listing, whether through new marketing initiatives, product diversification, or operational improvements, can dramatically increase sale price and buyer interest.

Most of these red flags can be fixed

The good news is that most of these red flags can be fixed with proper planning. Start by documenting every process in your business. Create SOPs, training manuals, and operational guides that allow someone else to step in and run things smoothly.

Next, diversify your customer base and reduce dependence on any single client. Build a strong management team that can operate independently. Get your financials professionally audited and organised, and address any staff retention issues early.

Finally, focus on creating a clear growth narrative backed by data. Buyers need to see where the business is headed, not just where it’s been. The owners who invest time fixing these issues before listing consistently achieve higher valuations and smoother sales processes. With so many businesses hitting the market soon, preparation will separate successful exits from failed attempts.

BusinessesForSale.com is the UK arm of a global online marketplace that connects business buyers and sellers, with listings across 130+ countries. It supports entrepreneurs, brokers, and franchisors by offering tools like buyer registration, broker listings, and selling guides. 

With more than two decades of experience, the platform helps business owners navigate sales, acquisition, and valuation processes. Headquartered in London, with teams in Sydney, North Carolina, and Mexico City, BusinessesForSale.com positions itself as the world’s largest marketplace of its kind. The platform also provides editorial content including buying and selling guides to support decision-making for its users.