Creating an inclusive workplace with modern technology

Given the speedy, continuously altering work atmosphere, producing an inclusive workplace is vital for businesses today.

Smart modern businesses use the words diversity, equality, and inclusivity because it is correct to do this, but it is also because it is critical.

According to a recent study performed by McKinsey, companies worldwide that are in the top tier for gender and racial diversity perform 33% more likely to outperform their equivalents. An inclusive atmosphere maintains the feeling of being diverse and promotes creativity. In the essay, we will consider how new technology may create an inclusive workplace.

Technology for diverse hiring practices

Creating an inclusive workplace is a challenge chiefly due to hiring practices. Standard methods of hiring employees are filled with biases and functional drawbacks that result in underrepresentation of certain groups and little diversity. Still, this issue may be easily resolved through modern technology. If applied to the hiring process through recruitment software, 

Artificial intelligence and machine learning 

AI and ML make for diversity and inclusion. Technology-driven tools like AI-supported resume screening algorithms and non-biased AI interview platforms eliminate factors that influence the recruiter’s perception except for the job applicant’s skills and achievements.

This way, everyone, no matter the demographic, is considered equally while hiring. The advantage is twofold – more diverse options to choose from for the employer and no case for discrimination.

Virtual collaboration tools for a remote workforce

The grip of the pandemic created the necessity of the onset of remote working. Nonetheless, even in this case, new difficulties may occur when it comes to inclusion and collaboration. Virtual collaboration tools helped unite remote and office workers and created an opportunity for office workers to experience a fair playing field. Video conferencing developed a sense of presence and the community through face-to-face interactions from different parts of the globe.

Project management tools made sure that all communication was transparent, and everyone got an opportunity to communicate with equal portions. Virtual collaboration tools remove obstacles that impede participation among remote workers, encourage employee collaboration, productivity, and satisfaction.

Accessibility technologies for all employees

For an inclusive workplace, employees of all abilities are enabled and allowed to engage wholly. This goal is critical, and the use of accessibility technologies is a significant avenue. For one, such technology as screen readers, captioning, and adaptive devices allow employees with disabilities to access digital content and software tools.

Once the barriers are removed, all the employees are provided with the equal chance to pursue their work tasks wholly. The use of inclusive technology indicated that the organization is prepared to embrace and support members with disabilities.

Employee experience platforms for inclusivity

Recently, employee experience platforms (EXPs) have gained significant momentum due to their ability to “drive a culture of positivity, engagement, and inclusivity in the workplace” . EXPs are closely linked to creating an inclusive workplace. Making the experience personal to employees EXPs “support collaboration through social features, communication, and feedback tools”.

With the help of employee experience software like iTacit, they can share their ideas and feedback, connect to other employees with different social backgrounds thus giving those diverse voices space, and inclusiveness in every area within the organization. Eventually, it results in retaining valuable employees and their satisfaction, which greatly affects the organization itself.

Cultural competence training through e-learning

Promoting cultural competence and behaviors that advocate for inclusivity is another critical component that enhances an inclusive workplace. It can be achieved using e-learning platforms which is a feasible and practical approach. Being supported by technology, e-learning allows for self-paced learning and interaction through modules and simulations.

E-learning will enable our employees to learn about different cultures and engage in behaviors that create inclusive ecosystems. Additionally, promoting inclusivity through an e-learning technique is transformative as it enables all our employees to appreciate, respect, understand and embrace diversity. Therefore, we will have a workplace where all our employees feel unique and appreciated irrespective of their backgrounds.

AI-powered employee surveys for feedback and engagement

Regular collection of feedback from employees is essential to keep the pulse of any organization and facilitate continuous change. But feedback collection meetings can be unintentionally biased. Employee survey tools based on AI can help collect feedback and record employee engagement results without unintentional bias.

Such tools use sophisticated algorithms to process data in order to eliminate biases and provide fair and impartial results regarding employees’ experiences. Data from AI alerts are gathered from all the employees but remain anonymous, so they can easily express their thoughts. Overall directions for changes that are deposited in the indicated tool boosts all the above chances and cultivates the inclusive attitude to work.

Collaboration and Idea-sharing Tools for Employee Resource Groups

Employee resource groups or ERGs are another avenue that workplace inclusivity can benefit from as they use the concept of representing and advocating for the interests of particular affinity groups. Through modern technology ERGs are more flexible to form partnerships and more effective to have their say. Some of the online platforms that can easily escalate this development include social intranets, online forums or digital idea boards. It gives a voice to the voiceless, thus creating inclusivity from the comfort of representation.

Continuous Learning through Mobile Learning Apps

One of the ways to create an inclusive workplace is to prioritize continuous learning. Due to learning mobile applications, employees have an opportunity to receive a flexible, available, and individual learning experience. Due to such apps, workers can learn in the style and pace they like, at any time convenient for them and from any place because learning apps are installed on their phones. This convenience and personal choice promote inclusion by considering workers’ multiple learning preferences, styles, and workflow. Additionally, creating a culture that encourages growth and development, one can ensure that employees’ skills are improved, and the performance is better.


Creating an inclusive workplace is a strategic imperative for businesses today. The potential benefits associated with an inclusive work culture such as increased diversity, innovation, and employee engagement have been thoroughly identified. Modern technology, including employee experience platforms, offers a transformative way to foster diversity, equity, and inclusion. By leveraging technology-driven tools for diverse hiring practices, facilitating virtual collaboration, ensuring accessibility, promoting continuous learning while using employee experience platforms, providing cultural competence training, collecting feedback through AI, supporting ERGs through collaboration tools, organizations can create an environment that values and respects all employees. Creating an inclusive work environment is no longer a moral imperative – it is a strategic decision that is essential in driving long-term success for businesses.